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CollectionsIQ Help

Everything from first install to seasonal rules. Can't find it? Contact support.

Getting started

What is CollectionsIQ? — CollectionsIQ builds and maintains Shopify collections and product-feed labels from your real advertising performance — Google Ads and Meta on one side,…
Getting started: install, demo data and your first sync — 1. Install. Get CollectionsIQ from the Shopify App Store (apps.shopify.com/collectionsiq). Installation uses Shopify's standard flow — no separate accou…
Connecting Google Ads — To connect: open Integrations → Connect Google Ads and approve the Google consent screen. CollectionsIQ requests read-only access to your Google Ads dat…
Connecting Meta (Facebook & Instagram) — To connect: open Integrations → Connect Meta and approve the Facebook dialog. CollectionsIQ requests read-only access to your ads data — it never change…

Building rules and collections — A rule is a set of conditions over your product performance; the products that match become a Shopify collection that CollectionsIQ keeps current every …
Metrics and custom metrics — How metrics work. CollectionsIQ stores only additive base components — impressions, clicks, spend, conversions, conversion value, units sold, gross sale…
Return-adjusted net ROAS — Platform-reported ROAS ignores returns. A product with 4× reported ROAS and a 30% return rate is not a winner — but nothing in your ads manager will tel…
Markets: feed labels and countries — If you sell internationally, you probably split your product feeds by market — feed labels in Google Merchant Center, per-country delivery on Meta. A pr…
Time windows, history and seasonal periods — Rolling windows. The default: a condition evaluates over the last N days (up to 730). "Last 30 days" is the workhorse for most rules.

Performance-labeled feeds (Google Merchant Center & Meta) — Your collections organize the storefront; your feeds decide what shopping campaigns promote. CollectionsIQ closes the loop by publishing its performance…

Currencies and normalization — Ad accounts don't always bill in your shop's currency — a EUR Google account and a USD Meta account feeding a PLN store is a perfectly normal setup. Col…
Unmatched products and manual matching — To attribute ad performance to a Shopify product, CollectionsIQ must recognize the product ID your ads report. It resolves automatically through several…
Plans, data & privacy — Plans. CollectionsIQ uses Shopify's managed billing — subscriptions appear on your normal Shopify invoice, no separate payment details. There's a free t…